Returns & Refunds
Returns & Exchanges
We want you to be completely satisfied with your purchase. If an item does not meet your expectations, you can return it within 14 days of receipt.
Return Period
You have 14 days to return your order. The period begins on the day you received the goods.
Requirements for Returns
- Items must be unworn and unused
- All tags must still be attached
- The original packaging should preferably be present
How to Return
1. Contact Us:
Email: info@der-fellmann.de
Phone: +49 9222 3914636
2. Return Address:
Hollert German Leather GmbH
[Insert your full address here]
3. Return Shipping Costs:
The customer bears the cost of return shipping, unless the goods are faulty or an incorrect item was delivered.
Refund
Once we have received and inspected your return, we will refund the purchase price to your original payment method within 14 days.
Exchanges
If you wish to exchange an item, please contact us before returning it so we can check availability.
Questions?
If you have any questions about your return, you can reach us at:
Email: info@der-fellmann.de
Phone: +49 9222 3914636
